Reinvention 2021: The Evolving Workplace

The workplace is evolving quickly and what is important to your employees is changing along with it. In this four-part webinar series, our panelists of executive leaders will have a lively conversation on what has been working and what needs improvement when it comes to creating an inclusive culture, flexible infrastructures, balanced communication styles, and strategic talent management all while in a hybrid work environment.

Marsh McLennan Agency and Sophaya have designed a four part webinar series focused on the lessons learned from 2020 and strategies your organization can apply in the future.

Our Speakers

In addition to our Moderators, each webinar will have a panel of New England's top subject matter experts who will contribute to our conversation.  

Our Moderators

Kelli Viera
Executive VP, EHB
Marsh McLennan Agency
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Cindy Lepore
Vice President, Client Advisor
Marsh McLennan Agency
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Mari Anne Snow
CEO & Founder
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CULTURE: Creating a positive and inclusive company culture
Wednesday, October 20, 2021 from 9:00-10:30 am, ET

As the workplace continues to evolve post-COVID, maintaining a strong company culture in a hybrid workforce is going to require a thoughtful conversation about what employees need. Office small talk, in-person events, office parties, and the after work happy hours were a big contributor to building a company culture organically but are now very rare. Companies need to get creative when it comes to creating innovative ways to build a healthy, inclusive company culture when the workforce is still hybrid.
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Dr. Michelle Collie, PT, DPT, MS, OCS
CEO of Performance Physical Therapy
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Amy Carosi
Organizational Development Officer of Amica Insurance
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Mari Anne Snow
CEO & Founder
Connect with Mari Anne

INFRASTRUCTURE: Building a healthy hybrid workforce infrastructure to support all your employees.
Wednesday, November 17, 2021 from 9 - 10:30 am, ET 

The future of the office is here, and a lot of those offices are from dining room tables, spare bedrooms, or basements. The pressure to create flexible infrastructure that mitigates business risk while enabling worker productivity is growing. Building it takes a multi-discipline approach that incorporates the technical and the physical. From workplace platforms and IT (Information Technology) security to ergonomic desk chairs and new legal definitions of a workday, this expert panel will take tough topics related to the build out and maintenance of the new infrastructure requirements needed to support all aspects of flexible work.  


Adam Chirico
Director of IT
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David Hemendinger
Brown Medicine
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Kathleen Costello Malin
Chief Technology Officer & Vice President of Operations
Rhode Island Foundation

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COMMUNICATION: Managing communication “touchpoints” while continuing to respect boundaries
Wednesday, December 8, 2021 from 9 - 10:30 am, ET 

Text me Monday, email me Tuesday, video chat with me Wednesday, meet with me in-person on Friday. Communication interactions today are more fluid than ever with an ongoing thread of “touchpoints” leading us through online to offline to online (O2O2O) conversations that never seem to end. How can leaders and team members galvanize this power of continual contact to enhance relationships and build trust while also respecting boundaries? Our lively panel of experts will explore these new communication pathways and examine how they can both help and hurt us in unusual ways.  

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Michelle Dexter
Senior Director of HR & Organizational Effectiveness
Rhode Island Quality Institute “RIQI”

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TALENT MANAGEMENT: Innovative and strategic ways to attract, onboard, train, develop and retain talent  Wednesday, January 19, 2022 from 9 - 10:30 am, ET 

As workers’ expectations continue to evolve and skilled talent becomes increasingly scarce, creating a talent management system and lifecycle that can accommodate a more flexible workforce will be a vital shift that will fall to HR leaders. This will require an end-to-end re-think of the changing social contract between companies and their worker. Our expert panel of HR leaders will present their visions for the fundamental changes needed to support a new type of workforce in the future.  

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Junior Jabbie
President and Chief Executive Officer
Banneker Supply Chain Solutions, Inc.
Connect with Junior