Emergency Claims Resources

Client Partners – Please let your MMA team member know if there is anything we can do to help you or your business. If your MMA team has also been impacted, we have other MMA colleagues in place to assist. If you are experiencing issues when calling your local office, please call 972-770-1600 and someone will be available to assist you.

 

Private Client/Personal Lines Insurance

AIG – 1-888-760-9195

Berkley One – 1-855-663-8551

Chubb – 1-800-252-4670

Cincinnati - 1- 877-242-2544

Kemper – 1-866-546-7376

Progressive – 1-800-776-4737

PURE – 1-888-813-7873

Nationwide Private Client – 1-855-473-6410

Republic – 1-800-344-2275

Safeco – 1-866-332-3226

State Auto – 1-800-444-9950

Travelers – 1-800-252-4633

 

Business and Commercial Insurance

AAA Insurance 800-222-7623 ext. 5000

Acadia Insurance Company 800-444-0049, ext. 2600

ACE USA Clients receive individual 800 numbers or call 800 433-0385 (ACE USA/INAMAR Marine claims); 800 234-7354 (Disaster Mortgage Protection claims)

Acuity 800-242-7666

Alfa Insurance Group 888-964-2532

Allmerica 800-628-0250

Allstate 800-54-STORM (800-547-8676)

Allstate Floridian Insurance Company 800-54-STORM (800-547-8676)

American Bankers Insurance Company 800-245-1505

American Federation Insurance Company 800-527-3907

American General Property Insurance Company of Florida 800-321-2452

American International Group, Inc. (AIG) 877-244-0304

American National Property & Casualty Company & Affiliates 800-333-2860

American Reliable Insurance Company 800-245-1505

American Security Insurance Company 800-326-2845

American Skyline Insurance Company 888-298-5224

American States Insurance Company 888-557-5010

American Strategic Insurance 866-ASI-LOSS (274-5677)

American Superior Insurance 954-577-2202

Amerisure Mutual Insurance Company 800-257-1900

Arch Insurance 800-817-3252

Argus Fire & Casualty 866-291-4609

Armed Forces Insurance Exchange 800-828-7736

Atlantic Mutual Insurance Company 800-945-7461

Atlantic Preferred Insurance Company 800-673-4952

Auto Club Family Insurance Company (ACFIC) 800-222-7623 ext. 5000

Auto Owners Insurance Group (Palm City) 800-783-1269

Auto Owners Insurance Group (Ft. Meyers) 800-437-2256

Avemco Insurance Company 800-874-9124

AXA Re Property and Casualty 800-216-3711

Bankers Insurance Company 800-765-9700

Bankers Security Insurance Company 800-765-9700

Bituminous 800-475-4477

Bristol West Insurance Group 800-BRISTOL (800-274-7865)

Broadspire 800-753-6737

Capital Preferred 800-734-4749 or 888-388-2742

Catawba Insurance 800-711-9386

Catlin US 800-216-0652

Century Surety Insurance Company 800-850-0432

CHUBB Insurance Group 800-252-4670 (800-CLAIMS-0)

Church Mutual Insurance 800-554-2642

Citizens Property Insurance Corp. 866-411-2742 (866-411-CPIC)

Clarendon National Insurance Company 800-216-3711

Clarendon Select Insurance Company 800-509-1592

CNA (First Notice Systems) 877-CNA-ASAP (877-262-2727); (non-toll-free, for those experiencing difficulties accessing the FNS number) 413-858-4137

Coast National General Agency 800-BRISTOL (800-274-7865)

Coast National Insurance Company 888-888-0080

Colony Insurance Company 800-577-6614 ext. 1715

Companion Property & Casualty 800-649-2948

Constitution State 800-243-2490

Continental Western Insurance Company 800-444-0049, ext. 2600

Cotton States Mutual Group 800-282-6536

Crawford & Co. 877-346-0300

CUNA Mutual 800-637-2676

Cypress 888-352-9773

Dairyland Insurance Company (see Sentry Insurance)

Drive Insurance from Progressive 800-925-2886

EMC Insurance Companies 800-910-4988

Encompass Insurance Company 800-588-7400

Erie Insurance Group 800-367-3743

ESIS 866-789-3747

Farmers 800-435-7764

Federal Mutual 888-333-4949

Federated National Insurance Company 800-420-7075

FEMA 800-427-4661

Fidelity & Casualty Insurance Company 800-725-9472

Fidelity National Insurance Company 800-220-1351

Fidelity National Property and Casualty Insurance Company 800-725-9472

Fireman’s Fund 888-347-3428 (888-FIREHAT)

First Floridian 800-252-4633 (800-CLAIM33) (personal); 800-238-6225 (business)

First Premium Insurance Group (Lloyd’s Mobile Home) 800-432-3072

First Protective Insurance Company 877-744-5224

First Trenton 800-468-7341

Florida Department of Insurance 800-342-2762

Florida Family Insurance Company 888-486-4663 or 888-850-4663

Florida Farm Bureau Insurance Companies 800-330-3327

Florida Select 888-700-0101

Florida Peninsula  877-994-8368

Florida Preferred Property Insurance Company 800-673-4952

FM Global 877-639-5677 (877-NEWLOSS)

Foremost Insurance Company 800-527-3907

Forest Insurance Facilities, Inc 888-892-4381

Gallagher Bassett 800-324-4422

GE Employers Re 866-413-8978

GEICO 800-841-3000

General Star Indemnity Company 800-624-5237

General Star National Insurance Company 800-624-5237

Georgia Casualty & Surety 800-279-8279 (claim reporting); 866-458-7506 (claim dept.)

Georgia Farm Bureau 866-842-3276

Germania Insurance 877-437-6264

Glatfelter 800-233-1957

GMAC Insurance (Auto Claims) 800-468-3466

Granada Insurance Company 800-392-9966

Great American 800-221-7274

Guardian Life Insurance Company of America 866-367-4077; (610-807-7954)

Guide One 888-748-4326

The Hanover Insurance Company 800-628-0250

Harbor Insurance Company 800-216-3711

The Hartford 800-243-5860; Flood claims – 800-759-8656; Life Insurance Claims – 800-541-6757 X14758; Group Life, Disability & Accident Claims – 800-523-2233

Hartford Insurance Company of the Midwest 800-637-5410 or 800-243-5860

Hartford Steam 800-HSB-LOSS

Helmsman 800-332-5444

Holyoke Mutual 800-225-2533

Hull & Company 800-241-4855

ICAT 866-789-4228

IDS Life Insurance Company (Ameriprise Financial) 800-862-7919

IDS Life Insurance Company of New York (Ameriprise Financial) 800-541-2251

Imperial Fire & Casualty Insurance Company 800-960-5677

Industrial Risk Insurers 860-520-7347 (Business claims)

Infinity Insurance Companies 800-334-1661

Interstate Fire & Casualty 800-456-8458, ext. 770

Kemper Auto and Home 888-252-2799

Liberty Mutual 800-2CLAIMS (800-225-2467)

Liberty Mutual Fire Insurance Company 800-637-0757 (in state); 800-633-1833 (24 hour)

Lloyd’s America Helpline 866-264-2533

Louisiana Citizens Property Insurance Corporation 800-931-9548

Louisiana Department of Insurance 800-259-5300 (toll-free inside Louisiana only); 225-342-5423

Main Street America Group 877-282-3844

Massachusetts Bay Insurance Company 800-628-0250; or 508-855-2288

Mercury Insurance Group 800-987-6000

MetLife Auto & Home 800-854-6011

Middlesex Insurance Company (see Sentry Insurance)

National Automotive Insurance 800-577-9471

National Casualty Company 800-423-7675

National Flood Insurance Program (NFIP) 800-621-3362

National Insurance Company 800-239-2121

National Security Underwriters 800-256-8277 (Alexandria); 800-738-8555 (South Bunkie)

Nationwide 800-421-3535

North Pointe Insurance Company 877-878-1991

NSM Care Providers 888-607-6642

Old Dominion Insurance Company 877-425-2467 or 800-606-7992

Omaha Property & Casualty 800-638-2592 (Flood only)

Omega Insurance Company 800-216-3711

OneBeacon 877-248-3455 (Commercial Claims only)

Patriot General Insurance Company (see Sentry Insurance)

Pharmacists Mutual Insurance Company 800-247-5930

Poe Financial Group 800-673-4952

Progressive 800-PROGRESSIVE (776-4737); or 719-432-0264

QBE 1-844-723-2524

QualSure Insurance Corp. 877-563-0150

Regency (Tower Hill) 800-216-3711

Republic Fire & Casualty (Homeowners, Dwelling Fire, Auto & Commercial) 800-451-0286

Republic Group (Republic Fire & Casualty, Republic Underwriters Southern Ins Co, Southern Underwriters Ins) 800-451-0286

Republic Underwriters (Commercial) 800-451-0286

RLI Insurance Company 800-84-ROYAL (800-444-0406)

Royal & SunAlliance 800-847-6925

Safeco 800-332-3226; or 425-376-9000

Safeway Insurance Company 800-252-3251

Sedgwick 800-479-9188

Scottsdale Insurance Company 800-423-7675

Security First Insurance 877-581-4862

Selective 866-455-9969

Sentry Casualty Company (see Sentry Insurance)

Sentry Insurance a Mutual Company (Transportation claims) 800-638-8763; (Life claims) 800-533-7827; (Other claims) 800-638-8763

Sentry Life Insurance Company (see Sentry Insurance)

Sentry Select Insurance Company (see Sentry Insurance)

Service Insurance Company 800-780-8423

Shelter Insurance Group 800-SHELTER (800-743-5837)

Sompo Japan 800-444-6870

Southern Family Insurance Company 800-673-4952

Southern Fidelity 866-874-7342

Southern Insurance Company (Commercial) 800-451-0286

Southern Underwriters (Commercial) 800-451-0286

Southwest Business Corp. (Lloyds Excess Flood) 800-527-0066 ext. 7389

St. Johns Insurance Company 800-748-2030

St. Paul Insurance Companies 800-CLAIM 33 (800-252-4633) -Auto and Home Claims; 800-STPAUL (800-787-2851) – Business Claims

St. Paul Travelers 800-CLAIM33 (800-252-4633) – Auto and Home Claims; 800-787-2851 – Business Claims; 800-356-6663 – Flood Claims; 800-772-4483 – Boat/Yacht Claims

State Farm Insurance 800-SF-CLAIM (800-732-5246)

Sunshine State Insurance Company 877-329-8795

TAPCO 888-437-0373

Texas Department of Insurance Consumer Help Line 800-252-3439

Texas Farm Bureau 800-266-5458

Texas Select Lloyds Insurance Company 866-887-7276

Texas Windstorm Insurance Association 800-788-8247

The Timbermen Fund (Louisiana Safety Association of Timbermen-SIF) 877-628-6730

Tower Hill Insurance Companies 800-216-3711 or 800-509-1592

Travelers 800-252-4633 (800-CLAIM33) – Home and Auto Claims; 800-238-6225 – Business Claims; 800-505-0193 – Flood Claims

Travelers Boat & Yacht 800-772-4482

Travelers WC (first report of injury) 800-238-6225

Union Insurance Company 800-444-0049, ext. 2600

United Fire Insurance Company 800-343-9131

United Property and Casualty Company 800-861-4370

Universal Insurance Company 888-846-7647

Universal Property & Casualty 800-218-3206

USAA 800-531-8722

USF&G 800-787-2851; 800-631-6478 (homeowners claims); 407-660-9000 (customer service)

USLI 800-523-5545

Utica National (Southeast: AL, FL, GA, KY, MS, SC, TN) 800-477-1914; (Southwest: AR, KS, LA, MO, OK, TX) 800-678-8422

Valley Forge Life Insurance (Subsidiary of CNA) 800-437-8854

Vanguard Fire & Casualty Company 888-343-5585

XL Insurance 800-688-1840

Zenith (first report of injury) 800-440-5020

Zurich Insurance Company 800-987-3373 or email usz_carecenter@zurichna.com